Availability Issue Affecting a Number of Stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 12, 2016 - 15:15 CDT

Monitoring

We're seeing affected stores return to normal operations but are continuing our investigations.
Posted May 12, 2016 - 14:57 CDT

Identified

BigCommerce operations engineers are currently investigating an availability issue on one of our database servers that may be affecting the ability to access some stores.
Posted May 12, 2016 - 14:54 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
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