BigCommerce Control Panels are partially unable to use the Search function

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted about 2 months ago. Aug 08, 2019 - 14:49 CDT

Monitoring

The fix worked as intended and Control Panel searches are universally available again.

Posted about 2 months ago. Aug 08, 2019 - 14:46 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted about 2 months ago. Aug 08, 2019 - 14:44 CDT

Investigating

BigCommerce engineers are investigating issues with Control Panels being able to perform searches. We expect an update soon.

Posted about 2 months ago. Aug 08, 2019 - 14:39 CDT

This incident affected: Control Panel and Search.