Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Sep 21, 2018 - 13:44 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2018 - 13:22 CDT

Identified

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Sep 21, 2018 - 13:17 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.