Slow response times and increased errors in sub-set of stores.

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 08, 2019 - 11:48 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2019 - 11:44 CDT

Identified

BigCommerce engineers are investigating an increase in store response times. The issue has been identified and a fix is being deployed.
Posted Jul 08, 2019 - 11:33 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.