Intermittent Store Performance and Asset Load Issues

Incident Report for BigCommerce

Resolved

All stores are up and operational.

Posted Jan 03, 2017 - 05:59 CST

Identified

We're continuing to work on restoring access to the impacted stores.

Posted Jan 03, 2017 - 05:53 CST

Investigating

BigCommerce engineers are currently investigating an issue which may be resulting in slow store performance for a number of stores, where assets such as CSS stylesheets, JavaScript, etc may be intermittently slow or failing to load.

Posted Jan 03, 2017 - 05:36 CST

This incident affected: Storefront.