Inventory export and import stuck on intialisation

Incident Report for BigCommerce

Resolved

The incident has been resolved.
Posted Jul 03, 2025 - 11:16 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2025 - 10:20 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 03, 2025 - 10:09 CDT

Investigating

We are currently investigating an issue with inventory import and export.
Posted Jul 03, 2025 - 10:03 CDT
This incident affected: API & Webhooks and Control Panel.