Elevated Response Times

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 21:42 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2024 - 20:58 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 18, 2024 - 20:54 CDT

Investigating

BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores. We will provide an update shortly.

Posted Mar 18, 2024 - 20:40 CDT

This incident affected: Control Panel.