Store Assets not available

Incident Report for BigCommerce

Resolved

This issue has been resolved
Posted Feb 29, 2016 - 22:28 CST

Monitoring

Asset storage services are currently back online. We will are continuing to monitor the situation to ensure that all service are stable once again
Posted Feb 29, 2016 - 21:31 CST

Investigating

Bigcommerce engineers are investigating issues with asset storage. Some assets (product images, downloadable files, etc...) for some stores may not be available or fail to load. We are currently investigating and will provide an update shortly.
Posted Feb 29, 2016 - 21:22 CST
This incident affected: Control Panel and Storefront.