Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

Mitigation of the DDOS attack was successful. The issue is resolved.
Posted Dec 27, 2016 - 10:14 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 27, 2016 - 09:54 CST

Identified

We have identified a DDOS attack and are taking steps to mitigate.
Posted Dec 27, 2016 - 09:38 CST

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.
Posted Dec 27, 2016 - 09:34 CST
This incident affected: Control Panel and Storefront.
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