BigCommerce Payments - planned maintenance
Scheduled Maintenance
Report for BigCommerce
Completed
The maintenance activity has been completed successfully.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of ongoing improvements being made to the BigCommerce infrastructure, BigCommerce engineers will be performing maintenance on our payments processing environment between the hours listed below:
Wednesday 13th March, 2019, 01:00 - 01:45 (US Central Time) - https://www.timeanddate.com/worldclock/fixedtime.html?iso=20190313T01&p1=70&am=45
Whilst we require the entire maintenance window for preparation and execution of this maintenance, we expect there to be a brief period of up to a minute where shoppers may experience declined payment attempts. These payment attempts will be able to be retried by shoppers.
As part of our ongoing efforts to continually provide the highest levels of reliability for your store, we have regularly scheduled maintenance activities. Should you have any questions regarding this scheduled maintenance, we are here to help. Simply open a support request via our support portal at https://support.bigcommerce.com/.
Wednesday 13th March, 2019, 01:00 - 01:45 (US Central Time) - https://www.timeanddate.com/worldclock/fixedtime.html?iso=20190313T01&p1=70&am=45
Whilst we require the entire maintenance window for preparation and execution of this maintenance, we expect there to be a brief period of up to a minute where shoppers may experience declined payment attempts. These payment attempts will be able to be retried by shoppers.
As part of our ongoing efforts to continually provide the highest levels of reliability for your store, we have regularly scheduled maintenance activities. Should you have any questions regarding this scheduled maintenance, we are here to help. Simply open a support request via our support portal at https://support.bigcommerce.com/.
This scheduled maintenance affected: Checkout & Payment Processing.