Delayed delivery of webhooks to a subset of stores
Incident Report for BigCommerce
Resolved
The backlog has been processed and webhooks delivery is performing as expected.
Posted 20 days ago. May 06, 2019 - 19:53 CDT
Monitoring
A fix has been tested and rolled out. The backlog is being processed and queued delivery may be delayed by up to 30 minutes. New webhooks are being delivered normally.
Posted 20 days ago. May 06, 2019 - 19:49 CDT
Identified
BigCommerce engineers have identified an issue that is causing delayed delivery of webhooks to a subset of stores. The issue has been identified and work is underway to mitigate the issue. We will have another update shortly.
Posted 20 days ago. May 06, 2019 - 19:23 CDT
This incident affected: Webhooks.