Delay in Search Data

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 13, 2023 - 05:48 CDT

Update

We are continuing to monitor and we will update as we have more information available

Posted May 12, 2023 - 21:10 CDT

Monitoring

BigCommerce engineers are monitoring a delay in search data. At this time data is being processed and expected to catch up in the next few hours. We will share more info as it becomes available.

Posted May 12, 2023 - 15:44 CDT

This incident affected: Control Panel and Storefront.