Intermittent errors with a subset of stores

Incident Report for BigCommerce

Resolved

From 07:15 through to 07:31 US Central Time, a number of BigCommerce stores experienced intermittent availability issues and slow page loads. This incident has been resolved.

Posted Dec 31, 2019 - 07:37 CST

Investigating

BigCommerce engineers are currently investigating intermittent errors with a subset of stores. We will provide an update shortly.

Posted Dec 31, 2019 - 07:30 CST

This incident affected: Control Panel and Storefront.