Widgets unavailability for new stores

Incident Report for BigCommerce

Resolved

BigCommerce Engineers resolved the issue and the widgets are available in the Page Builder.
Posted May 21, 2024 - 06:01 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2024 - 05:52 CDT

Investigating

BigCommerce engineers are currently investigating reports from several merchants that the widgets are missing in the Page Builder.
Posted May 21, 2024 - 05:07 CDT
This incident affected: Control Panel.