Errors saving product URLs

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jul 21, 2022 - 11:38 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2022 - 10:58 CDT

Investigating

BigCommerce engineers are investigating an issue with saving changes to product URLs via the control panel and the API on a subset of stores. We will provide more updates as they come through.

Posted Jul 21, 2022 - 10:15 CDT

This incident affected: Control Panel.