Issues with cart on a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 21, 2019 - 16:01 CDT

Monitoring

BigCommerce engineers have implemented a fix and are monitoring the issue.
Posted Oct 21, 2019 - 15:54 CDT

Identified

BigCommerce engineers have identified the issue and are rolling out a fix to all affected stores.
Posted Oct 21, 2019 - 15:25 CDT

Investigating

BigCommerce engineers are investigating an issue on carts within a subset of stores.
Posted Oct 21, 2019 - 15:21 CDT
This incident affected: Checkout & Payment Processing.