Authorize.net Payment Processing - Partial Outage

Incident Report for BigCommerce

Resolved

Authorize.net are reporting that payment processing is back online. Monitoring on the Bigcommerce end confirms that we're no longer seeing Bigcommerce stores with Authorize.net payment processing difficulties.

Posted Dec 11, 2015 - 10:11 CST

Identified

Authorize.net are currently reporting a partial outage that is affecting their ability to accept payments via their API, which is causing elevated checkout errors for Bigcommerce stores configured to use Authorize.net as a payment gateway. Authorize.net are working on the issue and will provide updates on their status page at https://status.authorize.net

Posted Dec 11, 2015 - 10:01 CST