Mail Issues: Some customers having issues logging into email.

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jan 27, 2016 - 13:51 CST

Monitoring

The issues have been resolved. All email accounts should be functioning normally.
Posted Jan 27, 2016 - 13:46 CST

Identified

We are experiencing several issues with mail servers that underwent planned maintenance last night. Our engineers are working to resolved. We expect systems to be functional shortly. Symptoms include being unable to login to email accounts. Thanks for your patience while we fix this.
Posted Jan 27, 2016 - 13:44 CST