Availability issues with BigCommerce stores

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Status

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Aug 07, 2018 - 20:43 CDT

Monitoring

BigCommerce Engineers have identified the issue which seems to be isolated to a single store in a single datacentre. Engineers have resolved the issue for the affected merchant.

Posted Aug 07, 2018 - 20:26 CDT

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted Aug 07, 2018 - 20:17 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.