Network incident in a single data center

Incident Report for BigCommerce

Resolved

All services have now returned to normal.
Posted Mar 30, 2017 - 23:49 CDT

Monitoring

BigCommerce engineers continue to monitor the situation as services look to be recovering.
Posted Mar 30, 2017 - 22:59 CDT

Investigating

BigCommerce engineers have detected a network issue in one of our data centers. Some stores may be experiencing slower than normal response times or intermittent outages. We are working with our network provider to determine the cause. More updates soon.
Posted Mar 30, 2017 - 22:39 CDT
This incident affected: Control Panel and Storefront.
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