Slowness and increased errors in a single datacenter

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 06, 2015 - 12:15 CDT

Monitoring

We have identified the issue and have implemented a fix. Response times have returned to normal with no errors. We will continue to monitor to ensure we have resolved the issue.
Posted May 06, 2015 - 11:23 CDT

Investigating

Bigcommerce engineers have identified slowness and some increased errors on a subset of stores in a single datacenter. We are investigating and will update shortly.
Posted May 06, 2015 - 11:16 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
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