Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted May 30, 2018 - 03:40 CDT

Monitoring

Full availability has now been restored and all services should be performing normally. BigCommerce engineers will continue to monitor the platform and provide further updates if necessary.

Posted May 30, 2018 - 02:49 CDT

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted May 30, 2018 - 02:21 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.