Delayed Visit Data in Analytics Reports

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Aug 03, 2024 - 16:49 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2024 - 16:36 CDT

Update

We have identified the issue and are working towards a resolution.
Posted Aug 03, 2024 - 16:33 CDT

Investigating

BigCommerce engineers are investigating an issue in which Analytics data is not being reported for a subset of Blueprint stores.
Posted Aug 03, 2024 - 16:20 CDT
This incident affected: Reporting & Analytics.