Inaccurate product stock on category pages

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Sep 23, 2026 - 18:14 CDT

Update

This issue has resolved.
Posted Sep 23, 2026 - 18:13 CDT

Update

We are continuing to investigate this issue.
Posted Sep 23, 2026 - 17:30 CDT

Update

We are continuing to investigate this issue.
Posted Sep 23, 2026 - 16:32 CDT

Investigating

We have received reports of products appearing as "out of stock" on category pages. Commerce engineers are investigating this issue.
Posted Sep 23, 2026 - 15:16 CDT
This incident affected: Storefront.