Webhooks Delay

Incident Report for BigCommerce

Resolved

This incident has been resolved and the backlog of delayed webhooks completed processing at approximately 15:05 UTC.
Posted Oct 13, 2022 - 10:07 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2022 - 09:40 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 13, 2022 - 09:24 CDT

Investigating

BigCommerce engineers are currently investigating an issue that is causing the delayed delivery of webhooks to a subset of stores. We will provide an update shortly.
Posted Oct 13, 2022 - 09:11 CDT
This incident affected: API & Webhooks.
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