Payment Connectivity Issue For Subset Of Stores

Incident Report for BigCommerce

Resolved

Our engineering team has resolved this issue and all stores are now operating as expected. Thank you for your patience.
Posted Oct 22, 2019 - 12:32 CDT

Investigating

Engineers are working on identifying an issue impacting payment gateway connection for a small subset of stores. We will provide additional updates as we know more. Thank you for your patience.
Posted Oct 22, 2019 - 10:56 CDT
This incident affected: Checkout & Payment Processing.
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