Page Builder intermittently not saving

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jun 16, 2023 - 12:53 CDT

Update

This incident has been resolved.

Posted Jun 16, 2023 - 12:52 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 16, 2023 - 01:56 CDT

Update

BigCommerce engineers continue to investigate the root cause of intermittent issues when saving in Page Builder. We will provide updates as they become available.

Posted Jun 15, 2023 - 20:05 CDT

Update

BigCommerce engineers continue to investigate the root cause of intermittent issues when saving in Page Builder. We will provide updates as they become available.

Posted Jun 15, 2023 - 16:23 CDT

Update

BigCommerce engineers continue to investigate the root cause of intermittent issues when saving in Page Builder. We will provide updates as they become available.

Posted Jun 15, 2023 - 15:10 CDT

Update

BigCommerce engineers continue to investigate the root cause of intermittent issues when saving in Page Builder. We will provide updates as they become available.

Posted Jun 15, 2023 - 13:53 CDT

Update

BigCommerce engineers continue to investigate the root cause of intermittent issues when saving in Page Builder. We will provide updates as they become available.

Posted Jun 15, 2023 - 12:37 CDT

Investigating

BigCommerce engineers are investigating an issue causing Page Builder users to encounter intermittent errors when attempting to save changes.

Posted Jun 15, 2023 - 11:49 CDT

This incident affected: Control Panel.