Control Panel Login Issues for Some Stores

Incident Report for BigCommerce

Resolved

Bigcommerce engineers have pushed a fix and this issue is now resolved.

Posted Feb 10, 2016 - 13:32 CST

Identified

Bigcommerce engineers have identified an issue with our login service that is preventing some Bigcommerce store owners who manage more than one store from logging in to store control panels. We are working to restore service to the affected store control panels ASAP.

Posted Feb 10, 2016 - 12:37 CST

This incident affected: Control Panel.