Control panel unavailability for subset of stores

Incident Report for BigCommerce

Resolved

This issue has been resolved
Posted Mar 17, 2017 - 03:14 CDT

Monitoring

We have deployed a fix that has resolved the issue affecting some store's ability to access their control panel.
Posted Mar 17, 2017 - 02:54 CDT

Update

We are currently deploying a fix to this issue. Affected stores should be operational again shortly.
Posted Mar 17, 2017 - 01:54 CDT

Identified

The issue has been identified and a fix is being prepared.
Posted Mar 17, 2017 - 01:13 CDT

Investigating

A small subset of stores is unable to access the Control Panel. Engineers are investigating and we hope to have this resolved soon.
Posted Mar 17, 2017 - 00:52 CDT
This incident affected: Control Panel.
← Current Status Powered by Atlassian Statuspage