App and Theme marketplace availability issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Oct 27, 2022 - 16:15 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 27, 2022 - 13:19 CDT

Update

BigCommerce engineers are continuing to investigate an issue with our marketing website.

Posted Oct 27, 2022 - 11:36 CDT

Update

BigCommerce engineers continue to resolve the intermittent availability issues with the BigCommerce App Marketplace and certain pages of the BigCommerce website. We will continue to provide updates as they come through.

Posted Oct 27, 2022 - 09:05 CDT

Identified

The issue has been identified and BC engineers are working to resolve it

Posted Oct 27, 2022 - 07:43 CDT

Monitoring

Functionality has been restored and we are continuing to monitor

Posted Oct 27, 2022 - 06:41 CDT

Investigating

BC Engineers are investigating intermittent availability issues with the BigCommerce App Marketplace search function

Posted Oct 27, 2022 - 05:42 CDT