Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers identified an issue impacting availability with a subset of stores at approximately 21:00 UTC. Engineers resolved the issue at 21:30 UTC and all services are now operational.

Posted Apr 23, 2024 - 16:40 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2024 - 16:31 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Apr 23, 2024 - 16:10 CDT

This incident affected: Storefront.