Missing Data in Analytics Reports

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 22, 2026 - 09:04 CDT

Monitoring

BigCommerce engineers have mitigated the issue affecting visit tracking, and new visit processing has returned to normal.

We have identified an impacted period where some visit data was not recorded. Visit reports and Conversion reports may show incomplete data for the affected time window.
Posted May 22, 2026 - 09:03 CDT
This incident affected: Reporting & Analytics.
← Current Status Powered by Atlassian Statuspage