Log in failures

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 12, 2024 - 12:50 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2024 - 11:28 CST

Identified

BigCommerce engineers have identified an issue that may prevent control panel users from logging in to certain stores.

Posted Jan 12, 2024 - 10:39 CST

Investigating

BigCommerce engineers are investigating an issue that may prevent users from logging in to certain stores.

Posted Jan 12, 2024 - 10:02 CST

This incident affected: Control Panel.