Error loading apps in control panel

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Sep 05, 2023 - 12:23 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 05, 2023 - 12:08 CDT

Investigating

BigCommerce engineers are investigating reports from merchants unable to access apps installed on a subset of stores. We are currently remediating the issue and will provide an update shortly.

Posted Sep 05, 2023 - 11:52 CDT

This incident affected: Control Panel.