Search Issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 24, 2023 - 18:40 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 24, 2023 - 17:11 CDT

Investigating

BigCommerce Engineers are investigating search inconsistencies when searching customer information in the control panel. We will provide more information as it comes available.
Posted Oct 24, 2023 - 16:08 CDT
This incident affected: Control Panel and Storefront.
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