DDOS attack on one datacenter: Engineers blocking attack

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Feb 04, 2016 - 22:28 CST

Monitoring

Further DDOS mitigation has been applied and the remaining stores should be back online.
Posted Feb 04, 2016 - 22:22 CST

Update

We have blocked the majority of the attack. A small group of stores is unavailable as we wait for further upstream DDOS mitigation. Updates soon.
Posted Feb 04, 2016 - 21:59 CST

Identified

We have detected a large DDOS attack on our datacenter. We are blocking now.
Posted Feb 04, 2016 - 21:40 CST
This incident affected: API & Webhooks, Control Panel, and Storefront.