Search and Faceted Search Unavailable or Slow

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 11, 2019 - 10:32 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2019 - 10:27 CDT

Investigating

Currently, our search infrastructure is experiencing issues. BigCommerce engineers are investigating slowness or unavailability of search features. We will update with our findings shortly.
Posted Oct 11, 2019 - 10:12 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
← Current Status Powered by Atlassian Statuspage