Unplanned Maintenence: Failover of database clusters to redundant servers

Scheduled Maintenance Report for BigCommerce

Completed

The scheduled maintenance has been completed.
Posted Apr 28, 2015 - 15:03 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 28, 2015 - 12:00 CDT

Scheduled

Bigcommerce engineers have identified an issue on some of our database clusters. In order to prevent future degraded performance, we will be failing over to redundant database servers. There is no expected impact, but during the failover there might be slow response time for some users. No other impact is expected. This is a precautionary warning only in case we do see longer than expected response times.
Posted Apr 28, 2015 - 11:36 CDT
This scheduled maintenance affected: API & Webhooks, Control Panel, and Storefront.