DDOS attack against one firewall in one data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Aug 14, 2016 - 02:20 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2016 - 01:59 CDT

Identified

BigCommerce engineers have detected a DDOS attack against a firewall in one of our data centers. Some stores will be slow or unavailable. We are currently working with our network provider to mitigate.
Posted Aug 14, 2016 - 01:48 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.