B2B api and web slowness

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Mar 13, 2025 - 10:32 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2025 - 10:23 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 13, 2025 - 10:17 CDT

Investigating

BigCommerce engineers are currently investigating slowness in our B2B Edition Api, dashboard, and Buyer Portal.
Posted Mar 13, 2025 - 09:50 CDT
This incident affected: B2B Edition (B2B Edition - API, B2B Edition - Dashboard, B2B Edition - Buyers Portal).