Intermittent Availability Issues in Australia

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Oct 02, 2026 - 00:41 CDT

Monitoring

Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.

Posted Oct 01, 2026 - 22:23 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.

Posted Oct 01, 2026 - 21:29 CDT

This incident affected: Storefront.