Checkout Errors for a Subset of Stores

Incident Report for BigCommerce

Resolved

This issue has been resolved.
Posted Aug 15, 2017 - 22:29 CDT

Monitoring

Engineers have been able to apply a fix and have confirmed that the checkout process is working as expected. We will continue to monitor the situation.
Posted Aug 15, 2017 - 22:06 CDT

Investigating

Engineers are investigating a subset of stores are experiencing errors during checkout. We will update as we know more.
Posted Aug 15, 2017 - 21:51 CDT
This incident affected: Storefront.