Issues with B2B Edition

Incident Report for BigCommerce

Resolved

BigCommerce Engineers resolved the issue and B2B Edition functionality has returned to normal.
Posted May 24, 2024 - 13:01 CDT

Monitoring

Monitoring - A fix has been implemented and we are monitoring the results.
Posted May 24, 2024 - 12:56 CDT

Identified

Our engineers have identified the issue and are implementing a fix.
Posted May 24, 2024 - 12:50 CDT

Investigating

BigCommerce engineers are investigating an availability issue with B2B Edition on all stores.
Posted May 24, 2024 - 12:44 CDT
This incident affected: B2B Edition (B2B Edition - API, B2B Edition - Dashboard, B2B Edition - Buyers Portal).