Slow response times for a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 22, 2020 - 19:09 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 22, 2020 - 19:03 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 22, 2020 - 19:01 CDT

Investigating

We are currently investigating this issue.
Posted Jul 22, 2020 - 18:56 CDT
This incident affected: Control Panel and Storefront.