Search Issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 07, 2022 - 20:39 CDT

Update

BigCommerce engineers continue to monitor the processing of the backlog of indexing events. We will provide further updates as they become available.
Posted Jul 07, 2022 - 17:52 CDT

Monitoring

BigCommerce engineers are currently monitoring a delay when updating information in the control panel beginning around 8:00am UTC. This affects storefront search results among other areas.
Posted Jul 07, 2022 - 13:50 CDT
This incident affected: Storefront.
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