Search issues for a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Feb 21, 2023 - 20:25 CST

Monitoring

BigCommerce engineers have implemented a fix resolving the search indexing and querying for the affected stores.
Posted Feb 21, 2023 - 20:12 CST

Identified

Search is impacted for a subset of stores. BigCommerce engineers are working on fixing the issue.
Posted Feb 21, 2023 - 19:53 CST
This incident affected: Storefront.