DDOS attack in a single data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Feb 01, 2017 - 18:55 CST

Monitoring

Our engineers have mitigated the second DDOS. We are now watching systems to ensure stability.
Posted Feb 01, 2017 - 18:15 CST

Identified

BigCommerce has identified a DDOS attack targeted at a single data center. We are working with our network provider to mitigate the attack. At the time, we are seeing intermittent slow responses and unavailability. We hope to have this fixed shortly.
Posted Feb 01, 2017 - 17:50 CST
This incident affected: Control Panel and Storefront.
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