Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Oct 08, 2019 - 15:08 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 08, 2019 - 14:51 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 08, 2019 - 14:46 CDT

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted Oct 08, 2019 - 14:40 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.