Slow response times in one data center

Incident Report for BigCommerce

Resolved

There was a performance issue caused by a release of Stencil code. This affected only stores running Stencil in a single data center. We apologize for the inconvenience.
Posted Jul 01, 2016 - 16:38 CDT

Monitoring

There was a performance issue caused by a release of Stencil code. This affected only stores running Stencil in a single data center. We apologize for the inconvenience.
Posted Jul 01, 2016 - 16:29 CDT

Identified

BigCommerce engineers have identified a source of slow response times in one data center. A fix is being deployed.
Posted Jul 01, 2016 - 16:08 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
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