Availability issue with a subset of BigCommerce stores

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted May 12, 2020 - 17:00 CDT

Monitoring

BigCommerce Engineers have implemented a fix and are currently monitoring the platform.

Posted May 12, 2020 - 16:15 CDT

Investigating

BigCommerce Engineers are working towards resolving an availability issue with a subset of stores.

Posted May 12, 2020 - 15:49 CDT

Monitoring

BigCommerce Engineers have resolved the availability issue and are currently monitoring our platform.

Posted May 12, 2020 - 15:25 CDT

Investigating

BigCommerce Engineers are investigating an availability issue with a subset of stores. We will provide an update shortly.

Posted May 12, 2020 - 15:19 CDT

This incident affected: Storefront.